Effective Date: November 1, 2025
The Orbsat Group (“Orbsat,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy (“Policy”) explains how we collect, use, store, and disclose information when you visit our website www.orbsat.ae, access our customer or vendor portals, use our services, or interact with us in any way (collectively, the “Services”).
Our Services involve the collection and processing of information to deliver technology and communication solutions effectively. We are committed to upholding the highest standards of privacy and data protection. As a global technology and SaaS provider based in Dubai, we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant, and adopt international best practices in data privacy and security.
“Personal Information” means any data that can identify or be linked to an identifiable individual, including but not limited to: name, email address, phone number, company name, IP address, browser data, or employment details.
We collect information directly when you contact us or register for access, automatically via cookies and tracking, and through corporate relationships with customers or vendors. We use this information to operate, maintain, and improve our Services, communicate with you, and fulfill legal or contractual obligations
We use collected data to deliver and maintain Services, manage relationships, respond to inquiries, send updates and promotions, and improve our offerings. We do not sell personal information and only share it as described in this Policy.
We may share information with trusted service providers, partners, and regulatory bodies when required by law. All third parties are required to protect data under confidentiality agreements.
We retain personal data only as long as necessary for business or legal reasons, after which it is securely deleted or anonymized.
We use cookies to enhance website performance and personalize experiences. You can manage or disable cookies through your browser settings. We may also use analytics tools such as Google Analytics.
We apply industry-standard security measures to protect your data from unauthorized access, alteration, or loss. However, no system is completely secure, and users should maintain strong passwords and confidentiality.
Our Services are not directed to individuals under 16. We do not knowingly collect information from minors.
We may act as a Data Controller or Processor depending on context. Individuals in the EEA have rights to access, correct, or delete their information, restrict processing, and withdraw consent. To exercise rights, contact info@orbsat.ae. Data may be transferred internationally with appropriate safeguards in place.
You may opt out of marketing communications or adjust cookie preferences. Account holders can update information within their profiles.
We may update this Policy from time to time. The latest version will always be available on our website with the effective date indicated.
If you have questions or concerns regarding this Privacy Policy or our data practices, contact us at info@orbsat.ae.